Privacy Policy

Depending on how you interact with LeafCat, we may collect the following types of information.

Information You Provide to Us

When you place an order, contact us, submit a form, request product compatibility assistance, or otherwise communicate with LeafCat, you may provide information such as:

Name

Billing address

Shipping address

Email address

Telephone number

Order and purchase information

Mower manufacturer, model, deck size, or other compatibility information

Photographs or other information you voluntarily submit

Customer service communications

Return or warranty information

Payment Information

When you make a purchase, payment information is processed through the ecommerce and payment-processing services used by our website.

Those providers may collect information necessary to authorize and process your payment.

Information Collected Automatically

When you visit LeafCat.com, certain information may be collected automatically through cookies and similar technologies, including:

IP address

Browser type

Device type

Operating system

Pages visited

Referring website

Date and time of visit

Approximate geographic location

Website interactions

Shopping-cart activity

Purchase and conversion activity

LeafCat may use information collected through the website to:

Process and fulfill orders

Arrange shipping and delivery

Process returns and refunds

Respond to customer questions

Provide product and mower compatibility assistance

Provide customer service

Communicate about an order

Improve our products and website

Analyze website traffic and usage

Measure advertising performance

Improve our marketing and advertising

Detect or prevent fraudulent or unauthorized activity

Maintain website security

Comply with legal, tax, accounting, and regulatory obligations

LeafCat.com may use cookies, pixels, tags, and similar technologies to operate the website and better understand how visitors use it.

Cookies may be used to:

Keep items in your shopping cart

Remember website preferences

Understand website traffic

Measure page performance

Analyze customer behavior

Measure advertising conversions

Improve advertising relevance

Your browser may allow you to block or delete cookies.

Please understand that disabling certain cookies may affect the operation of some website features.

LeafCat may use Google Analytics to better understand how visitors use our website.

Google Analytics may collect information regarding website visits, devices, browsers, interactions, traffic sources, and other website activity through cookies and similar technologies.

We use this information to evaluate website performance, understand customer behavior, improve our website, and measure marketing effectiveness.

Visitors may be able to control certain analytics technologies through browser settings, cookie-preference controls, or tools provided by Google.

LeafCat may use Google Ads and other advertising platforms to advertise our products and measure advertising performance.

These services may use cookies, pixels, device identifiers, or similar technologies to:

Measure whether advertising resulted in a purchase or other action

Understand how visitors interact with our website

Create advertising audiences

Display advertisements to people who previously visited LeafCat.com

Improve the relevance and effectiveness of advertising

Depending on your location and applicable law, you may be provided with choices regarding advertising cookies and personalized advertising.

LeafCat does not sell personal information for money.

We may share information with companies that provide services necessary to operate our business, such as:

Website hosting providers

Ecommerce platforms

Payment processors

Shipping and fulfillment providers

Email service providers

Website analytics providers

Advertising and marketing platforms

IT and security providers

Professional advisers

Accounting or legal service providers

These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required to comply with applicable law, legal process, government requests, or to protect the rights, property, or safety of LeafCat, our customers, or others.

Certain privacy laws may consider some disclosures of information for targeted or cross-context advertising to be a “sale,” “sharing,” or similar activity even when no money is exchanged.

Where required by applicable law, LeafCat will provide visitors with appropriate methods to manage applicable advertising or cookie preferences.

You may also be able to manage advertising preferences through your browser, device settings, or advertising-platform controls.

If you choose to receive promotional emails from LeafCat, we may use your email address to provide:

Product information

Company news

Seasonal reminders

Special promotions

Educational information

Other LeafCat marketing communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Transactional communications regarding orders, shipping, customer service, returns, warranties, or other business matters may still be sent when necessary.

LeafCat retains personal information for as long as reasonably necessary to:

Complete transactions

Maintain business and tax records

Provide customer service

Process returns or warranty claims

Resolve disputes

Prevent fraud

Meet legal and regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

LeafCat takes reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should use care when transmitting personal information over the internet.

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to request:

Access to personal information we maintain about you

Correction of inaccurate personal information

Deletion of certain personal information

A copy of certain personal information

Information about how your personal information is used or disclosed

Opt-out of certain targeted advertising or data-sharing activities

Privacy rights vary by jurisdiction and may be subject to legal exceptions.

To submit a privacy request, contact LeafCat using the information provided below.

We may need to verify your identity before completing certain requests.

LeafCat LLC

PO Box 445

Sterling, MA 01564

Phone: 978-505-1569

Email: info@leafcat.com

Website: www.leafcat.com